Return, Refund & Warranty Policy

This policy applies to every order placed on Syed Non Custom Cameras. Please read it before you order.

Checking warranty (7 days)

Every camera is checked before dispatch. You get a 7-day checking warranty from the day of delivery.

Brand warranty

Where the brand gives a warranty (for example at the brand service centre), the warranty card and the brand's service network decide the terms. The product page lists the warranty we know of.

Faulty or wrong item

• If an item has a fault that was not disclosed, or you received a different model, contact us within 7 days of delivery.
• Send your order ID and a short video showing the problem by WhatsApp or email.
• After we confirm the issue, we repair or replace the item, or refund the amount you paid if neither is possible.

Returns (7 days, free)

• You can return any product within 7 days of delivery, for any reason, free of charge. Contact us by WhatsApp or email with your order ID; we arrange the pickup.
• Approved returns must include all items, accessories and the box, without physical damage.

Refunds

The full amount you paid is refunded after the returned item reaches us and is checked. Refunds are paid back to the account used for payment. The advance is refunded in full if we cancel your order or cannot deliver it.

Not covered

• Physical damage, water damage or misuse after delivery
• Damage from wrong installation, water entry beyond the rated protection, or wiring by others
• Issues reported after the 7-day checking period (the brand warranty still applies)

How to contact us

WhatsApp: +923402220418