Drone Warranty in Pakistan
Drone warranty in Pakistan depends on who sold the drone. DJI says its own warranty applies to products bought from DJI or from dealers on its where-to-buy list, so many drones sold in local shops are covered by the seller's warranty instead. At our store every drone comes with a 7-day checking warranty; the full terms are on our Warranty page. This guide explains manufacturer warranty, activation, DJI Care Refresh, repairs and what to check before buying.
Updated 8 November 2026
Two kinds of warranty: manufacturer vs seller
- Manufacturer warranty: given by DJI or Autel under their after-sales policies. It covers manufacturing defects, not crashes or water damage, for a fixed period that differs by product and part (drone body, gimbal, battery, controller).
- Seller warranty: given by the shop that sold you the drone. Its terms are set by the seller, so read them carefully.
Always ask: who gives the warranty, how long it lasts, what it covers, and where repairs are done. Do not assume a drone has DJI's warranty just because it is a genuine DJI product.
DJI's policy on where you buy
DJI publishes a where-to-buy page listing its own stores and the dealers it recognises, and its after-sales policy says warranty service is linked to purchases through those channels. Products bought elsewhere may not receive DJI warranty service. You can check any dealer on DJI's where-to-buy page before buying.
Syed Non Custom Drones does not claim to be on DJI's dealer list, and we do not promise DJI manufacturer warranty. Our own warranty terms are on the Warranty page (Return & Refund Policy).
Our checking warranty
Every drone from our store comes with a 7-day checking warranty. Use these days to test the drone fully:
- power on the drone and controller, and activate in the DJI Fly or Autel Sky app
- check the gimbal moves smoothly and the camera records at the advertised resolution
- test all batteries and the charging hub
- do a short hover test where flying is permitted (or indoors where allowed), checking GPS, compass and sensors
- check the box contents against the product page
If something is wrong, contact us within the checking period. Full terms, including what is and is not covered, are on the Warranty page (Return & Refund Policy). For ordering steps, see how to order (How to Order).
Unboxing checks on delivery
Do these checks the day your drone arrives, so any problem is reported within the 7-day checking period:
- Photograph the sealed box and the contents as you open it.
- Match the serial number on the drone with the one in the app and on your invoice.
- Check every item in the box list: batteries, propellers, cables, controller, hub, bag.
- Look for scratches, loose parts or a damaged gimbal clamp.
- Charge every battery and confirm it shows healthy status in the app.
Keep these photos and notes. They make any claim quick and clear.
Activation: what it means
DJI drones must be activated in the DJI Fly app with an internet connection and a DJI account before first flight. Activation links the drone, controller and app, and DJI may use the activation date for its own warranty and DJI Care Refresh timing. Ask the seller whether the drone has already been activated; a new, sealed drone is normally activated by the buyer. If you want to know the activation status of a drone before ordering, ask us through the contact page (Contact Us).
DJI Care Refresh
DJI Care Refresh is DJI's paid protection plan that covers accidental damage, such as crashes and water damage, with a limited number of replacements for a fee. DJI's rules usually require buying it within a short time after activation, and it is sold for specific countries. Whether DJI Care Refresh can be bought for, or used in, Pakistan is unverified; check DJI's official site for your drone and country before relying on it.
Repairs in Pakistan
For repairs outside warranty, buyers in Pakistan generally use independent repair shops in cities such as Lahore, Karachi and Islamabad, or send drones abroad. Common repairs include gimbal ribbon cables, arms, propellers, motors and batteries. Ask for a written quote and use genuine parts where possible. Keep your purchase invoice, because it helps with any warranty claim and with PCAA registration.
Before handing over a drone, note its serial number, photograph its condition, and remove your memory card. Ask how long the repair will take and whether the shop will test-fly it afterwards.
Batteries and wear items
Batteries, propellers and gimbal dampers wear out with use, so manufacturer warranties often treat them differently from the drone body, with shorter periods or cycle limits. A battery that swells because it was left in a hot car or charged while hot is usually not covered. Look after batteries carefully: cool before charging, store at about half charge, and keep out of direct summer sun. See our drone flight time (Drone Flight Time Explained) guide for more battery care tips.
How to avoid warranty problems
- Do not open the drone or modify firmware; this can void any warranty.
- Use original batteries and chargers.
- Do not fly in rain or strong wind; water and crash damage is rarely covered.
- Keep the box, invoice and serial number.
- Report faults quickly, within the warranty period.
- Update firmware from the official app only.
Discontinued models need extra thought: Autel stopped its EVO Nano and Lite lines in July 2025, and support continues until 2030, so plan for parts availability if you buy the Autel EVO Nano+ (Autel EVO Nano+) or EVO Lite+ (Autel EVO Lite+).
Warranty does not replace the rules
A warranty covers defects, not legal issues. Your drone still needs PCAA registration within 15 days of purchase (How to Register a Drone in Pakistan), and drones over 250 g need a Remote Pilot Licence. Seizure by police during a Section 144 ban is not a warranty matter, so check the drone ban status (Drone Ban Status in Pakistan: Federal and Provincial Tracker) before flying. Last checked: October 2026.
