Terms & Conditions

Prices can change with the dollar rate; the price at the time you confirm your order is final.
Orders are confirmed only after the 15% advance is received.
Product images are for illustration; colours and accessories can vary by unit.
See our Return & Refund Policy for the checking warranty.

Minimum advance: Rs 10,000 per order

If the advance payment for an order is less than Rs 10,000, the order will not be delivered.

The advance is counted for the whole order, not per product.
If one product's advance is less than Rs 10,000, choose a higher quantity or add more products to the same order, so the total advance is Rs 10,000 or more.
If you place an order with an advance below Rs 10,000 and pay it by mistake, your order is put on hold. You will need to add more products to the order and pay the difference until your advance reaches Rs 10,000. Then your order will be processed and delivered. This advance is not refunded.

Example: our advance is 15% of the order total, so your order total should be about Rs 66,667 or more. If one product costs less, order 2 or more of it, or add other products to the same order.

Roman Urdu: Har order ka kam az kam advance Rs 10,000 hona zaroori hai. Is se kam advance wala order deliver nahi hoga. Agar aik product ka advance kam hai to quantity barhayein ya aur products isi order mein shamil karein. Payment ke baad mind change par order cancel ya refund nahi hoga.

Placing and confirming an order

Please give your correct name, phone or WhatsApp number and full delivery address. We confirm every order by phone or WhatsApp before dispatch.
If a product is not available in our stock, we cancel that order and refund the full amount you paid.

Payment

Pay the advance only by the methods shown on the order page, and upload your payment screenshot there.
The balance is paid on delivery. Keep your payment screenshot until you receive your order.

Delivery

Delivery times and charges are explained on our Delivery page.
Check the parcel when you receive it and tell us about any damage or missing item within the 7-day checking period.

Cancellation and refund before delivery

Once you have paid, an order cannot be cancelled and the payment is not refunded because you changed your mind.
Before delivery, the full amount you paid is refunded only if the product is not available in our stock.

After delivery

If the product is delivered broken or damaged, the full amount is refunded.
All other returns, the checking warranty and refunds after delivery follow our Return & Refund Policy.

Your details

We use your details only to process and deliver your order. See our Privacy Policy.

Changes to these terms

We may update these terms. The terms shown on the day your order is confirmed apply to that order. Last updated: 14 November 2026.