Return, Refund & Warranty Policy

This policy applies to every order placed on Syed Non Custom Drones. Please read it before you order.

Checking warranty (7 days)

Every drone is checked before dispatch. You get a 7-day checking warranty from the day of delivery.

Faulty or wrong item

• If an item has a fault that was not disclosed, or you received a different model than you ordered, contact us within 7 days of delivery.
• Send your order ID and a short video showing the problem by WhatsApp or email.
• After we confirm the issue, we will repair or replace the item, or refund the amount you paid if neither is possible.

Returns

• Change-of-mind returns are not accepted once the order has been delivered.
• Approved returns must include all items and accessories, without physical damage.

Refunds

Approved refunds are paid back to the same account used for payment. The advance is refundable if we cancel your order or cannot deliver it.

Not covered

• Physical damage, water damage or misuse after delivery
• Damage caused by wrong installation or wiring by others
• Issues reported after the 7-day checking period

How to contact us

Syed Non Custom Drones
Phone / WhatsApp: +923402220418
Email: [email protected]
Hours: 11 AM to 10 PM, Monday to Saturday